Frequently Asked Questions
What are the delivery times?
Our orders are shipped within 48 hours and delivered in 7 to 10 working days , depending on your location. You will receive a tracking number to follow your package in real time.
Are our products guaranteed?
Yes , almost all of our products come with a 1-year warranty covering manufacturing defects. If you have any problems, please contact our customer service and we will find a quick solution.
Are returns chargeable?
Our returns are free within 14 days after receipt of the products. For more information, contact us at the following emails: zenalyapro@gmail.com
How much does delivery cost?
The delivery price depends on your location, but within Europe delivery is completely free and internationally it costs 29.90 euros . If you have any problems, contact our customer service and we will find a quick solution.
Manufacturing
Our products are manufactured locally and globally . We carefully select our manufacturing partners to ensure our products are of high quality and fair value.